Engagement makes teaching and learning enjoyable. Engagement depends on good tools, student-centered teaching and learning, and a welcoming learning environment. Sometimes engagement is challenged due to curricula or environmental issues--the school is not welcoming, and the curricula uninteresting or dull.
There are so many positive things we can do in schools to create a more engaging and student-friendly environment. And in the best of circumstances, administrators/educators have a servant-leadership mindset which means that their efforts are focused on the students and families we serve, and they work to create the best possible student-friendly schools possible.