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Monday, May 22, 2017

A Game of Telephone

I put forth a simple request.

The request was responded to in time with additional requirements.

I completed the requirements and fulfilled the effort.

Later, I heard about this exchange with a very different story--one that was disconcerting and worrisome.

Like a game of telephone, the story started as a simple exchange and ended up as a troubling event. What was lost in translation?

Transparency, questioning, and clear information shares delete games of telephone that exist in organizations and replaces those confusing trails of information with clear, honest speak and share.

If you face those who prefer telephone to transparency, then it's important to keep good notes of events and put questions and ideas in writing--that is much more clear than a a game of talk tag where the words morph at each exchange.